FREQUENTLY ASKED QUESTIONS

YOU MAY FIND THE ANSWERS TO SOME OF THE QUESTIONS YOU MAY HAVE HERE!

GENERAL EVENT QUESTIONS

  • Yes, everyone will need to have a ticket to gain entry. We will have a sign up process first so if you want to get tickets make sure you register first!

  • All tickets are for entry to Taco Town, we will have amazing live music, Games and other things you can get involved in.
    Plus every ticket comes with our limited branded shot glass each!

  • 23rd September 2023

  • We will be hosted at the amazing Love Factory in Manchester!

  • We will have two sessions at taco town;
    12:00 - 17:00 & 18:00 - 23:00

  • Tickets will be available on our website here and if you sign up then you will be the first to get our Early bird discounted tickets!

  • All tickets are eTickets and will be sent to the email address you used to purchase. If for whatever reason this has been lost/deleted/did not arrive then please contact the ticket provider i.e.

    TICKET TAILOR

    If you have tickets from Ticket Tailor please follow the link here and you can get your tickets re-sent to you; CLICK HERE

  • There is no need to print as long as we can scan the tickets on your phone then it should be fine, let's all save some trees.

  • All people wishing to purchase alcohol will need to be over 18 and will require I.D.

    We also have a challenge 25 policy so if you are lucky enough to look under 25 we will ask for I.D.

    There will be bag search policy on all bags brought into the event.

    Valid forms of ID include in-date photo driving licence and passport only.

    You may be subject to searching at any time during the event.

  • Unfortunately not, we do not allow pets to be at our events.

    If you require a specific assistance dog, such as a guide dog then we do permit these.

    But unfortunately no other pets or animals will be permitted.

 Food AND Drink INFORMATION

  • No. Alcoholic drinks can not be brought into the festival. There will be plenty of bars to buy drinks once inside the event.

    No food can be taken in to the event unless it is for a medical reason, please contact the team in advance if this is the case

    You are allowed to bring 1 x 500ml bottle of sealed water with you, but this must be sealed.

  • Every event operates differently, but at Taco Town events no food or drink can be taken into the event.

    We will have large bars available for you plus some amazing food vendors as well.

  • All events will be operating cashless bars.

    This means that we will accept contactless or chip and pin.

  • No, all food vendors will be cashless and accept card payments only

OTHER EVENT QUESTIONS

  • The taking of photographs and footage for commercial use is prohibited unless arranged with the event organisers. While we allow cameras, very large lenses & Tripods are not permitted.

  • Please see the below list of prohibited items. All of the below items will be confiscated. Confiscated items will not be return. Anyone that resists confiscation of disallowed items may be evicted.

    Aerosols, Air Horns, Alcohol, Animals (other than registered guide or hearing dogs), Any item which may reasonably be considered for use as a weapon, Audio Recorders, Cameras with detachable lens or recording equipment, Chinese or Sky Lanterns, Excessive amounts of food or cigarettes may be refused entry to the site, Fireworks, Flares, Glass, Illegal substances, Knives, Large Flags or Flag Poles, Legal Highs, Medications - unless in sealed, unbroken packaging, Megaphones, Nitrous Oxide, Open and sealed containers of liquid/water/soft drinks/food etc, Portable Laser Equipment or Pens, Perfume over 25ml, Smoke Canisters, Sound systems, Spray Cans, Un-authorised Professional Film or Video Equipment, Unofficial tabards or reflective jackets

  • We will have First Aid services available throughout the festival. Please speak to any event staff or security on site.

  • At all events chairs and blankets will be permitted.

  • Unless this is for a specific medical requirement and you have contacted us previously about this and we have confirmed it, unfortunately you can not.

    We will have food stands available for you.